frequently asked questions

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  • Is it safe to perform an online transaction at MyTeamRummy?

    Yes. We at MyTeamRummy keep in mind user safety and security. We use 3-D authentication methods and secured payment gateways to endure safe online transactions on our platform.

  • How do I add cash to play online rummy games in my account?

    To add cash in your MyTeamRummy account, follow the below-mentioned steps:

    • Login to your MyTeamRummy Account
    • Click on “+” icon available at the top of the page or click on “My Wallet” at the bottom right of the page.
    • Click on “Add Money” and enter the amount you wish to add to your MyTeamRummy account.
    • Click on “Proceed to Add” and choose your Payment Method.
  • What is the minimum amount of money that I can deposit?

    The minimum amount of money that you can add to your MyTeamRummy account is ₹10. There is no maximum limit for amount add on MyTeamRummy.

  • How do I withdraw cash from my account?

    We offer easy and hassle-free withdrawals to make playing more interesting. To withdraw cash from your MyTeamRummy account follow the below-mentioned steps:

    • Login to your MyTeamRummy account.
    • Click on the “My Wallet” tab at the bottom-right of the page.
    • Select the Withdraw Money option from the page.
    • Enter the amount you want to order and select your withdrawal type as “Instant Withdrawal” or “Instant Paytm Withdrawal.”
    • Click on Withdraw Now

    Note: In order to withdraw money from your MyTeamRummy account, it is important that you must have verified your PAN Card and Bank account details with MyTeamRummy.

  • What are the maximum and minimum amounts that I can withdraw?

    You can withdraw a minimum of ₹100 from your MyTeamRummy account whereas the maximum amount you can withdraw in a day is ₹1lakh as two withdrawals of ₹50,000 each. TDS deducation shall be applicable for withdrawals of more than ₹10,000.

  • How long will it take to get my withdrawal processed?

    Your withdrawals are credited to your bank account within a maximum time limit of 24 working hours.

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